Testimonials

This was probably my most pleasant car buying experience. I came here looking for a new vehicle after my car was totaled in a collision. The Service and Sales team are great! First off, I was helped as soon as I stepped onto the lot. Also, I got through the buying process and into my vehicle within two hours. I'd recommend asking for Sam or Sonny if you are ever at North Star Dodge. You don't have to worry about being pressured and you will get a chance to see all of your options. The only unresolved issue I have is getting a scratch filled in on the vehicle. I know this is going to get done, so no worries here.

Reason for Visit: Shopping for New, Shopping for Used, Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes

Great service! I wandered in there for a small repair, and the guys got me in right away even though the place was extremely busy. I was out in under an hour. Everyone was extremely friendly and helpful. Multiple people checked on me just while I was waiting. I will definitely return for all my service needs

Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? No

Dear North Star Dodge: This review is being prepared for the sole reason to offer a positive commendation to Mr. Eric Macias. He is one of your Service Advisors at North Star. I was having quite a bit of trouble with the cooling system of my 2009 Jeep Patriot. Mr. Macias walked up to me and introduced himself and asked about my needs. I briefly explained the problems and Mr. Macias took over and addressed each and every issue I had with the Jeep. He helped arrange a shuttle to Enterprise to help me rent a car. We would stay in contact via our phones and he encouraged me to call him to stay abreast of the service being done to the Jeep. He never dropped me or ever made me feel bother-some. I am from out-of-town, yet his kindness and attention to detail proved to be priceless to me. Mr. Macias deserves special recognition in your Department as far as I am concerned. Feel free to call me if you like. Tanx, Jose B. Leal

Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? No

Whild the service was good, "JR" said I would get my discount and same for today when I got the annual inspection and needed wipers, Ronnie said the same about a discount. When I got home I noticed that no discount was reflected in the bill. The current owners of this place were the owners where I purchased this car.

Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? No

The customer service was excellent at this dealership. However, in the future I would like to have a copy of whatever was checked in my vehicle, and any needed repairs or services that are recommended for a future date.

Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? No

Well the General Manager and his Staff were awsome in handling my situation.I was very surprised with the way Leo handled my sitution . I thanked him myself.

Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes

Hello, I've been to other dealerships but this is the best I've ever been to. Good prices real helpful personnel I will for sure be back. Thank you

Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes